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Asked 138 months ago by
Chinabiker valid
Edit
Is there a chance to download the preversion which worked fine ?
This question has been viewed 9 times.
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The most probable reason is that after the update the data of your cards
could have been corrupted. To solve this it is necessary to clear the
data on you android phone. To do that:
- Please go to Settings, and select My account data, there please change your user name (for example adding one letter) and then save it. There will be a warning message indicating thta this will clean up the memory. That is OK. - Go back to the settings page agin, and introduce your correct user name again (or remove the additional letter). Then go back and press on the Update Cards button ant the top right. Please let us know if this does not solve the issue with the crash. |
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The trainchinese app may have such an item in the settings, but I can\'t open it. Or did I misunderstand something ?
klaus lautet:
Hi, Seems I missed to inform you - on Friday we noticed that the newest update of our app (that was 3.1 at that time) was corrupted on Google play and would not run, so we re-posted the same update which now has the version number 3.2 and is working fine. With the corrupted version, the app would not open. So please cna you install the newest verison 3.2 (form Google play, or alternatively from our server at www.trainchinese.com/android/download.php ) that will solve any issues. Sorry for this! |
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... so really thanks for solving this issue and be sure I'm still satisfied with the app and the related service. I recomend this app to everyone I know and who wants to learn chinese ! |