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1. Office Setting: In an office setting, 总机 (zǒngjī) refers to the switchboard or telephone exchange that connects incoming calls to different departments or extensions within the company. It is usually operated by a receptionist or operator who manages and directs incoming calls to the appropriate person or department.
2. Hotel Reception: In a hotel, 总机 (zǒngjī) is used to refer to the front desk or reception area where guests can make inquiries, reservations, and requests. The receptionist at the 总机 (zǒngjī) is responsible for managing all incoming calls and directing them to the appropriate department or staff member.
3. Telecommunications Industry: In the telecommunications industry, 总机 (zǒngjī) refers to the telephone exchange or central office that connects calls between different telephone networks. It is responsible for routing and switching calls to their intended destination.
4. Customer Service: In customer service, 总机 (zǒngjī) is used to refer to the main customer service hotline or call center of a company. Customers can call the 总机 (zǒngjī) to make inquiries, file complaints, or seek assistance with products or services.
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