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hěn bào qiàn
phr. very sorry; many apologies
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真抱歉 zhēn bào qiàn [phr] feel really sorry, be truly apologetic
This one is emphasizing the fact that being apologetic is not being faked, its really/truly/genuinely feeling sorry.

And, 很抱歉 [hěn bào qiàn] ([phr]very sorry; many apologies)
This one is emphasizing the degree of the apologetic feelings. As in, how sorry one feels, is it "very", or "slightly", or whatever.
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