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Questions and Answers


Asked 101 months ago by Salamoza  
Dear Sir/ Madam
I have emailed you before regarding my issue of not being able to delete old folders I have created before. I need to start over fresh and I have many, many folders and sub-folders that I need to delete. Please either let me know how to delete the (folders) not the flashcards or, simply do it for me. You have my full authorization to do so.

Thanks a million
This question has been viewed 8 times.
Folders may contain either folders and/or lists. The lists contain the flashcards.

If you would delete all folders (for example on the Android of iOS device) then it will also delete all lists contained (and this include the cards!!!). So you would end up without cards.

What I would suggest is that you move the lists into a folder where they can stay, and delete all folders that then are empty.

To delete folder on iOS, just swipe along the folder name. On Android keep the finger pressed for about 3 seconds on the folder name.
Answered 101 months ago by klaus
Dear Klaus,
this really inconvenience users in a situation they have built countless sub folders and  then decided they no longer need neither the folders nor the flashcards within. Why doesn't TrainChinese just offer the option to get rid of EVERYTHING and start over fresh. You can include a warning message and Yes, Cancel message or whatever to make sure users understand the consequences. 
Am I reaching for the stars here?
Answered 100 months ago by Salamoza