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Questions and Answers


When I use my Android devices (Milestone and Samsung Galaxy Tab Android 2.2) and try to 'Update Cards' I get an error message: "The application trainchinese (process com.molatra.trainchinese) has stopped unexpectedy. Please try again.  <<Force close>> or <<Report>>."  So I cannot update and sync my study progress on my mobile devices to your system.

I've reinstalled the App and then it updates the first time, but after that it fails.

Please let me know how to fix this problem.  Thanks!

BTW, great software and thoughtful functionality.  I've tried a few other Mandarin learning sites and I believe Trainchinese is the most effective.  Keep up the great work!
This question has been viewed 38 times.
We have been testing with a series of devices and the synchronization worked well. Of course we will look into the reported problem and will contact you directly if we have a software to test the solution. 
Should other users have similar problems (potentially linked to the Samsung implementation of Android) please leave a answer/comment here!
Answered 145 months ago by klaus
I'm having this issue now.

I'm using an HTC Desire HD with Android 2.2
Answered 139 months ago by 汪瑞奇
klaus says:
Any existing issues regarding the synchronization of Android phones has been solved. In case you are still experiencing some issues please check the subscription data. Best is you re-enter your email address and the password.

If you still face connection problems please use the feed back form to let us know.