cannot get audio or flash cards to work as I cannot find what information is incomplete in my account.
... [Read more]

  

Hi Klaus
A question more from Meleze. You give us the way of downloading the content ;"You just need to send the downloaded file as an attachment to an iPhone or iPad and then open it there t ... [Read more]

  

I have noticed this with one flashcard, but it may happen with some others.  The card in question is 吃一堑长一智 - this text is shown correctly when viewing t ... [Read more]

  

 i would like to clarify the subscription for lifetime is only good for 3 years start from the date of subscription or is it really lifetime?  ... [Read more]

  

My list of words created on my iPad does not synchronize on my iPhone. Once the account details are synchronized the content should synchronize as well, shouldn't it?
... [Read more]

  

in the number trainer there is an annoying rocket which encourages me hurry up and to guess the answer. (Which does not aid learning) It then explodes most often on the ones I find most difficult and ... [Read more]

  

I signed in on my ipad account and had no problems but when I downloaded the app on my iphone and signed in, it says the email address is already being used. Do I need to use a different email ad ... [Read more]

  

I represent a school that purchased licenses for the Chinese Writer app through Apple's Volume Purchase Program.  The paid app is no longer available, so it does not upgrade to the latest ver ... [Read more]

  

How do I access my annual suscribed acct, if I purchased it without having set up a trainchinese username and pwd? [Read more]

  

Hello,
I have serious problems with the last update (8.3.6 dd 4th of June); each time I launch te app on my ipod (iOS 6); it crashes.
RegardsJan ... [Read more]